Last revised: [•] September 2026

1. Welcome to the AI EXPO EUROPE Website

PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY GOVERN YOUR USE OF AI EXPO EUROPE SERVICES!

These Terms of Use are entered into between you (hereinafter referred to as “you” or “your”), as User, and, on the other side, MACA EVENTS S.R.L., a Romanian company, with its registered office at 15 Gheorghe Șincai Bld., Block 5A, Entr. 2, Ground floor, Ap. 29, District 4, Bucharest, Romania, registered with the Trade Registry under no. J2024006276407, having tax identification number RO49819807 (hereinafter referred to as “us”, “we”, “AI Expo” or the “Organiser”), as the operator of the AI EXPO EUROPE Website.

Acceptance of Terms. By accessing our website and using our Services, you fully acknowledge that you have read, understood, and accepted to be bound by these terms and conditions, which shall form a legally binding agreement between you and AI Expo (hereinafter referred to as "Terms").

Additional Terms. When you decide to access or use specific features described or available on the website, you may be subject to specific additional terms and conditions that will be displayed in the corresponding section and must be accepted before accessing those features.

2. Who we are and how to contact us

What Is AI Expo. AI Expo is an international conference and B2B exhibition dedicated to Artificial Intelligence, bringing together professionals, companies, technology providers, investors, speakers, exhibitors and other participants for presentations, seminars, workshops, networking opportunities and other activities organised as part of the event.

The Website provides information regarding the Event, including the Event schedule, speakers, exhibitors, ticket categories and prices, and enables Users to purchase tickets for participation in the Event.

These Terms apply to all Users and, where applicable, to any person purchasing, holding or using a Ticket or otherwise participating in the Event.

Should you have any queries regarding the Website, the Terms or our Services, you may contact the Organiser by e-mail at [email protected], by telephone at [•], or in writing at the registered office indicated in Section 1.

3. Definitions

4. Website access and use

By accessing or using the Website, you agree to use it solely for lawful purposes and in accordance with these Terms.

The Website may contain links to websites operated by third parties or to Third-Party Services. The Organiser does not control and, unless expressly stated otherwise, does not assume responsibility for the content, availability, security, products or services provided through such Third-Party Services.

5. Event Information and Agenda

Changes to the Event Programme. The Event Programme and the agenda published on the Website are indicative and may be changed for organisational, operational, technical, security or other legitimate reasons, including circumstances outside the Organiser’s reasonable control. The Organiser may modify the date, time, location, duration or format of any session or activity, as well as the speakers, exhibitors, moderators or other participants, and shall use reasonable efforts to communicate material changes to Attendees through the Website or other appropriate communication channels.

The inclusion of a particular speaker, exhibitor, session, presentation, workshop or other activity in the Event Programme does not constitute a guarantee that such person, entity or activity will be available or take place as initially announced. Where necessary, the Organiser may replace speakers, exhibitors or other participants with alternatives of reasonably comparable relevance.

The times indicated in the Event Programme are indicative and Attendees are responsible for checking the latest version of the schedule available on the Website or otherwise communicated by the Organiser prior to and during the Event.

No entitlement to refunds. To the extent permitted by Applicable Law, changes to the Event Programme, including changes to speakers, sessions, activities or their respective schedules, shall not, in themselves, entitle an Attendee to a refund or other compensation, provided that the Organiser continues to provide the Event substantially in accordance with its overall purpose and nature.

6. Website Limitations and User Acknowledgements

Availability, errors and technical limitations. The Organiser does not warrant that the Website, any Website feature or any information, content or output made available through it will be continuously available, uninterrupted, secure, accurate, complete or error-free.

The Website may be affected by maintenance, technical failures, software errors, connectivity issues, Third-Party Service interruptions and other circumstances beyond the Organiser’s reasonable control.

Modifications of the Website and its features. The Organiser may modify, update, restrict, suspend or discontinue any Website feature, in whole or in part, from time to time, subject to Applicable Law. Such changes may affect the availability or functionality of the Website or of any of its features.

7. Tickets and Registration

Eligibility. Tickets may be purchased only by persons who have reached the age of 18 and who have the legal capacity to enter into a binding contract. Admission to the Event of a person under the age of 18 is subject to the prior written consent of the holder of parental authority and to any further conditions communicated by the Organiser.

Business and consumer purchasers. Tickets may be purchased by a natural person acting for purposes outside their trade, business, craft or profession, in which case that person is a Consumer, or by a legal person or by a natural person acting in the course of their trade, business, craft or profession, in which case the provisions of these Terms expressly applicable to Consumers do not apply.

Ticket Categories. Access to the Event is subject to the purchase of a valid Ticket corresponding to one of the Ticket categories made available by the Organiser through the Website. Each Ticket category may provide different access rights, benefits and privileges, as described on the Website at the time of purchase.

Ticket Purchase. Tickets may be purchased through the Website, subject to availability. By submitting an order for a Ticket, you confirm that the information provided during the registration and purchase process is complete and accurate.

How the contract is concluded. The purchase of a Ticket follows the following technical steps: selection of the Ticket category; completion of the registration and billing details; review of the order summary; acceptance of these Terms; and submission and payment of the order. Before submitting the order, you may identify and correct any input error by returning to the previous step and amending the details entered.

Order confirmation. The Organiser shall confirm the order by e-mail, without undue delay after the payment has been received, and shall send the Ticket to the e-mail address provided during the purchase process. The confirmation reproduces the essential elements of the order and, for Consumers, constitutes the confirmation of the contract on a durable medium.

A Ticket purchase shall be considered completed only upon successful receipt of payment by the Organiser or the applicable payment service provider and confirmation of the purchase by the Organiser. The Organiser reserves the right to reject or cancel an order where there are reasonable grounds to believe that the order has been submitted fraudulently, contains inaccurate information or otherwise violates these Terms.

Ticket Holder Information. Where the Ticket is issued in the name of a specific individual, the Ticket shall be personal to that individual, unless otherwise expressly permitted by the Organiser. The Ticket holder may be required to provide identification or other information reasonably necessary for registration and access to the Event.

Ticket Transfer. Tickets may not be resold, commercially transferred or otherwise made available to third parties without the prior written consent of the Organiser. Where permitted by the Organiser, a Ticket may be transferred to another individual subject to the applicable procedures and deadlines communicated by the Organiser.

The Organiser reserves the right to invalidate any Ticket that has been obtained through fraud, unauthorised resale, duplication, manipulation or any other unlawful or unauthorised means. In such circumstances, the Ticket holder may be refused admission to the Event without being entitled to compensation, without prejudice to any mandatory rights under applicable law.

A Ticket grants access only to those activities, areas and benefits expressly associated with the relevant Ticket category. Certain areas, sessions or activities may be subject to capacity limitations, additional registration requirements or other access conditions.

8. Payment and Invoicing

Prices. Ticket prices are those displayed on the Website at the time of purchase. Prices displayed to Consumers are total prices and include value added tax and any other applicable taxes and charges. Where a Ticket is purchased by a legal person or by a person acting in the course of their trade, business, craft or profession, prices may be displayed exclusive of value added tax, in which case the applicable rate and the total amount payable are shown before the order is submitted. Any additional charge payable in connection with the purchase is indicated before the order is submitted.

The Organiser may modify Ticket prices, discounts and promotional offers at any time. Such changes shall not affect Tickets already purchased and paid for.

Methods of Payment. Tickets may be paid for using the payment methods made available on the Website.

Refunds. Where a refund is due under these Terms or under Applicable Law, the Organiser shall issue it using the same means of payment as the original transaction, unless the Attendee expressly agrees otherwise and provided that the Attendee incurs no charge as a result.

Coupons. The Organiser may make available promotional codes, discount codes or other coupons (“Coupons”) subject to the terms and conditions applicable to each Coupon. Coupons may be subject to eligibility, validity period, usage or other restrictions and may not be combined unless expressly permitted. Coupons have no cash value and may not be sold, transferred or reproduced without the Organiser’s prior consent.

Invoicing. Where a Ticket is purchased by a natural person or on behalf of a company or other legal entity, you may request that the invoice be issued to such entity by providing complete and accurate billing information at the time of purchase. You are responsible for ensuring that all information provided for invoicing purposes is correct. The Organiser shall not be responsible for any consequences arising from inaccurate or incomplete billing information provided by you.

Third-Party Service Providers. The Organiser may use third-party service providers in connection with payment processing, invoicing, ticketing or other related services. Such services may be subject to the providers’ own terms and conditions and privacy policies.

9. Cancellation, Refunds and Event Changes

Cancellation by the Attendee. Any cancellation of a Ticket by an Attendee is subject to the cancellation and refund conditions communicated by the Organiser at the time of purchase and to any mandatory rights available to the Attendee under applicable law.

Unless otherwise expressly provided by the Organiser or required by Applicable Law, failure by an Attendee to attend the Event, whether due to travel arrangements, accommodation issues, personal circumstances or any other reason, shall not automatically entitle the Attendee to a refund.

No right of withdrawal. A Ticket gives access to the Event on a specific date. Contracts for the provision of services connected with leisure activities which provide for a specific date or period of performance are excepted from the statutory right of withdrawal. Accordingly, no right of withdrawal applies to the purchase of a Ticket, and by placing an order you acknowledge that you will not be able to withdraw from the contract once it has been concluded.

This does not affect the cancellation and refund arrangements set out in this Section, nor your rights where the Event is cancelled, rescheduled or relocated.

Cancellation of the Event. Where the Organiser cancels the Event and does not reschedule it, the Organiser shall reimburse the Ticket price in full, without undue delay and in any event within 14 days of the announcement of the cancellation.

Rescheduling and relocation. Where the Organiser reschedules the Event to a different date or relocates it to a different venue, the Ticket remains valid for the Event as rescheduled or relocated. The Ticket holder may nevertheless cancel the Ticket and obtain reimbursement of the Ticket price in full by notifying the Organiser within 14 days of being informed of the change.

Reimbursement under this Section covers the Ticket price. Travel, accommodation and other costs incurred by an Attendee in connection with attendance at the Event are reimbursed only where Applicable Law so requires.

Force Majeure. The Organiser shall not be liable for any failure or delay in performing its obligations resulting from circumstances beyond its reasonable control, including, without limitation, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, governmental measures, strikes, technical failures, infrastructure failures, transportation disruptions or the unavailability of the Event venue.

A Force Majeure event relieves the Organiser of liability for the failure to perform, but does not affect the obligation to reimburse the Ticket price where the Event is cancelled and not rescheduled.

Where circumstances deriving from a Force Majeure event affect the Event, the Organiser shall use reasonable efforts to reschedule, relocate or otherwise adapt the Event where reasonably practicable and shall communicate the applicable arrangements to Ticket holders and Attendees.

10. Limitation of Liability

Liability which is not excluded. Nothing in these Terms excludes or limits the liability of the Organiser for death or personal injury caused by its fault, for damage caused intentionally or through gross negligence, for fraud or fraudulent misrepresentation, for any obligation which may not lawfully be excluded or limited, or for any right or remedy available to a Consumer under mandatory provisions of Applicable Law.

Subject to the paragraph above, the Organiser, its directors, employees, contractors and service providers are liable only for loss or damage caused by their own fault and are not liable for loss or damage arising from:

1. communications, interactions or disputes between Attendees, speakers, exhibitors or other participants;
2. any business, professional, commercial or financial decision, arrangement or transaction undertaken by an Attendee in connection with the Event;
3. the unavailability, malfunction, modification or discontinuation of any Third-Party Service;
4. changes to the Event programme, including changes to speakers, sessions, activities, schedule or venue, in accordance with these Terms;
5. errors, omissions, delays, interruptions, technical failures, connectivity issues or temporary or permanent unavailability of the Website or any Event-related service;
6. loss, theft or damage to personal belongings brought to the Event; or
7. any travel, accommodation, visa or other arrangements made by an Attendee in connection with attendance at the Event.

The Organiser does not guarantee any particular personal, professional, business, networking or other outcome resulting from participation in the Event. Each Attendee remains responsible for their own decisions, communications and interactions with other participants.

Without prejudice to any liability that cannot lawfully be excluded or limited, the Organiser shall not be liable for any indirect or consequential loss, loss of profit, loss of business, loss of opportunity, loss of data or loss of reputation.

Where the Attendee is a Consumer, the Organiser is not liable for loss or damage which was not reasonably foreseeable at the time the contract was concluded.

Cap on liability. Subject to the first paragraph of this Section, the aggregate liability of the Organiser in connection with the Website, a Ticket and the Event shall not exceed the greater of the Ticket price paid by the Attendee concerned and EUR 250.

11. Restrictions

During the use of the Website and participation in the Event, each Attendee shall:

1. comply with all Applicable Laws, these Terms and any reasonable rules or instructions issued by the Organiser or the Venue;
2. refrain from using the Website or participating in the Event for any unlawful, fraudulent, abusive or harmful purpose;
3. refrain from attempting to gain unauthorised access to the Website, its servers, systems, databases or any Event-related technology or infrastructure, and from using automated means, including bots, crawlers or scraping tools, to access, collect or extract information from the Website, except where expressly authorised by the Organiser or permitted under Applicable Law;
4. refrain from interfering with or disrupting the Website, the Event or the experience, safety or legitimate interests of other participants; and
5. refrain from engaging in unauthorised commercial solicitation, advertising, promotion or distribution of materials at the Event.

An Attendee shall not facilitate a violation of these Terms by another person, nor use the Website or the Event in connection with illegal activities or for the purpose of causing harm to the Organiser, to another participant or to any third party.

The Organiser may take reasonable measures to prevent or investigate suspected violations of these Terms. Where the Organiser reasonably determines that an Attendee has violated these Terms or Applicable Law, it may, subject to Applicable Law and without prejudice to any other rights or remedies available to it:

1. refuse or restrict the Attendee’s access to the Website or Event;
2. suspend or invalidate the relevant Ticket;
3. remove the Attendee from the Event; and
4. take any other reasonable measure necessary to protect the Event, other participants, third parties or the Organiser’s legitimate interests.

Health, safety and Venue rules. Each Attendee shall comply with the health and safety rules, security measures and access procedures applicable at the Venue. The Organiser and the operator of the Venue may carry out proportionate security checks upon entry and may refuse admission to, or remove from the Event, any person who refuses to submit to such checks, who poses a risk to the safety of others or who is manifestly under the influence of alcohol or of other substances.

Conduct towards other participants. Harassment, discrimination, intimidation and any other conduct which is abusive or degrading towards Attendees, speakers, exhibitors, staff or Venue personnel is prohibited. The Organiser may remove from the Event any person engaging in such conduct.

Recording by Attendees. An Attendee shall not photograph, film or otherwise record any session of the Event for commercial purposes, nor any session designated by the Organiser as not recordable, without the prior written consent of the Organiser.

Measures taken by the Organiser under this Section shall be proportionate to the conduct concerned. Where a Ticket is invalidated or an Attendee is removed from the Event under this Section, no reimbursement is due, without prejudice to any mandatory right of the Attendee under Applicable Law.

12. Indemnification

To the maximum extent permitted by Applicable Law, an Attendee who is not a Consumer shall indemnify and hold harmless the Organiser, its directors, employees, contractors and service providers against any claims, losses, damages, liabilities, costs and expenses, including reasonable legal fees, arising out of or in connection with:

1. your breach of these Terms or Applicable Law;
2. your unlawful, fraudulent or negligent conduct in connection with the Website or the Event;
3. any claim by a third party arising from your conduct, communications, content or interactions at or in connection with the Event; or
4. any damage caused by you to the Organiser, the Venue or any third party in connection with your participation in the Event.

The indemnification obligation set out above shall apply only to the extent that the relevant claim, loss or damage results from your acts or omissions and shall not apply to the extent caused by the Organiser's own acts or omissions.

13. Intellectual Property Use

Each User and Attendee acknowledges that all intellectual property rights in and to the Website and the Event, including, without limitation, its software, source code, interface, design, structure, databases, text, graphics, photographs, visual elements, trademarks, logos, presentations, videos, Event materials and other content made available through the Website or in connection with the Event, are and shall remain the property of the Organiser or, where applicable, its licensors or respective rights holders.

The Attendee shall not acquire, by virtue of accessing or using the Website, purchasing a Ticket or attending the Event, any right, title, licence or other interest in or to such intellectual property, except for the limited right to access and use the Website and attend the Event in accordance with these Terms.

Unless expressly permitted by the Organiser or Applicable Law, the Attendee shall not reproduce, copy, modify, distribute, publish, communicate to the public, commercially exploit or otherwise use any content or materials made available through the Website or at the Event.

Nothing in this Section shall affect any intellectual property rights belonging to speakers, exhibitors, sponsors or other third parties in materials provided by them in connection with the Event.

Each Attendee retains the intellectual property rights in the materials which that Attendee submits or presents in connection with the Event, and grants the Organiser a non-exclusive, royalty-free licence to use those materials to the extent necessary to organise and conduct the Event.

14. Photography, filming and personal data

Recording of the Event. The Event is photographed, filmed and recorded by the Organiser and by persons authorised by it, for the purpose of documenting the Event and of promoting the Event and its future editions. By purchasing a Ticket and by attending the Event, each Attendee agrees that they may appear in such photographs and recordings and that these may be published by the Organiser on the Website, on the Organiser’s social media channels and in other materials relating to the Event, without any payment being due to the Attendee.

Objection. An Attendee who does not wish to appear in such materials shall notify the Organiser in writing at [email protected], before the Event, during the Event or within 30 days of the end of the Event. The Organiser shall examine each request and shall take reasonable measures to give effect to it, including by not publishing the materials concerned and by removing, where reasonably practicable, materials already published. Photographs and recordings in which the Attendee appears incidentally, as part of the audience or of a group, may be retained and published by the Organiser.

Personal data. The processing of Personal Data in connection with the Website, the purchase of Tickets and the Event is described in the Privacy Policy. In the event of a conflict between these Terms and the Privacy Policy as regards the processing of Personal Data, the Privacy Policy prevails.

15. We may make changes to our Terms

The Organiser may amend these Terms where there are reasonable grounds to do so, including in the following circumstances:

1. a change in Applicable Law, or in the requirements of a competent public authority;
2. a decision of a court or of a competent public authority which affects the Website, the Event or these Terms;
3. a material change to the Event, including the Venue, Event Programme, schedule or other significant aspects of the Event, where such change requires a corresponding amendment to these Terms;
4. the correction of an error, ambiguity or inconsistency in these Terms; or
5. a change in the organisation of our business, provided the change does not reduce your rights under these Terms.

Any amended version of these Terms shall be published on the Website and shall indicate the date on which it becomes effective. Where required by Applicable Law, the Organiser shall provide reasonable notice of material changes.

16. We may transfer this agreement to someone else

You may not transfer, assign or otherwise dispose of any of your rights or obligations under these Terms to any other person, except with the prior written consent of the Organiser or where expressly permitted under these Terms.

The Organiser may transfer or assign its rights and obligations under these Terms to another company in connection with a reorganisation, merger, acquisition or transfer of all or part of its business, provided that such transfer does not materially adversely affect your rights under these Terms or Applicable Law. Where required by Applicable Law, the Organiser shall notify you of such transfer.

17. Complaints

If you are dissatisfied with the Website, the Ticket purchase process or the Event, you may submit a complaint to [email protected]. Please provide a description of the matter and, where applicable, the relevant Ticket or order number.

We will acknowledge receipt of your complaint without undue delay and will respond within 30 days of receiving it. Where the matter requires additional time, the Organiser shall inform you accordingly.

If you are a Consumer and you are not satisfied with our response, or if you have received no response within 30 days, you may address the National Authority for Consumer Protection (Autoritatea Națională pentru Protecția Consumatorilor – ANPC), Bd. Aviatorilor no. 72, District 1, Bucharest, www.anpc.ro, or an entity competent to resolve consumer disputes out of court under Romanian law on the alternative resolution of consumer disputes, including the alternative dispute resolution structure operating within ANPC. Recourse to alternative dispute resolution does not affect your right to bring proceedings before the courts.

18. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with the Website, the purchase of a Ticket or participation in the Event shall be governed by Romanian law.

If you are a consumer, the choice of Romanian law shall not deprive you of the protection afforded by mandatory provisions of the law applicable to you under Applicable Law.

Where the Attendee is a Consumer, proceedings against that Consumer may be brought only before the courts of the state in which the Consumer is domiciled, and the Consumer may bring proceedings either before those courts or before the courts of Bucharest, Romania. In all other cases, the courts of Bucharest, Romania have exclusive jurisdiction.

19. General provisions

Entire agreement. These Terms, together with any additional terms, policies or documents expressly incorporated herein, constitute the agreement between you and the Organiser in relation to your use of the Website, purchase of Tickets and participation in the Event, and supersede any previous terms relating to the same subject matter.

Severability. If any provision of these Terms is found to be invalid, unlawful or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

No Waiver. The failure of the Organiser to exercise or enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

Language. These Terms are drawn up in English. Where a translation is made available, the translation is provided for information only, save where Applicable Law provides otherwise in respect of Consumers.

Notices. Notices addressed to the Organiser shall be sent to [email protected]. Notices addressed to an Attendee shall be sent to the e-mail address provided during the purchase or registration process and are deemed received on the day of transmission, unless the Organiser receives notice of a delivery failure. Each Attendee shall keep those contact details up to date.

Survival. The provisions concerning intellectual property, limitation of liability, indemnification, governing law and jurisdiction survive the termination of the contract.

Nothing in these Terms shall limit or exclude any rights or remedies available to consumers under mandatory provisions of Applicable Law.